How to Cancel Your Subscription

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Cancelling your Subscription

If you would like to cancel your subscription, you can do so directly from the Caption.Ed Dashboard.

animated gif showing the steps to cancel a subscription in stripe

  1. Log in to the Caption.Ed Dashboard
  2. Click on Settings in the left-hand menu, then Account Details
  3. Click on the Subscription tab and then select Manage Subscription
  4. Click Cancel Plan 
  5. Select Cancel Plan again to confirm.
  6. Fill the form to provide feedback as to why you wish to cancel your subscription
  7. Your Caption.Ed subscription has now been cancelled

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