How to Cancel Your Subscription

Have more questions? Submit a request

Cancelling your Subscription

If you would like to cancel your subscription or end your free trial, you can do so directly from Caption.Ed.

animated gif showing the steps to cancel a subscription in stripe

  1. Log in to Caption.Ed Dashboard
  2. Click on Settings in the left-hand menu, then Account Details
  3. Click on the Subscription tab and then select Manage Subscription
  4. Click Cancel Plan 
  5. Select Cancel Plan again to confirm.
  6. Fill out the form to provide feedback as to why you wish to cancel your subscription
  7. Your Caption.Ed subscription has now been cancelled

Alternatively, you can contact our Customer Support team to assist you with cancelling your subscription or free trial. 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful