Introducing WhatsApp Support

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image showing whatsapp connecting with the customer support team

We understand when you are in a meeting or attending a lecture that when things go wrong, you need help quickly and immediately. Sometimes, it's not practical to send the Customer Support Team an email or to use the web chat functionality to speak with someone.

So, we are pleased to announce that we have launched WhatsApp as a new support channel for all our customers.

Whether you are out and about or need immediate help in a meeting or lecture, you can start a new WhatsApp message to the Customer Support Team, and you'll be connected to someone in seconds.

Just send us a message to +447939 833 597, and choose Caption.Ed and start messaging the Customer Support Team straight away.

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