How to Reset the Caption.Ed Desktop App

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You may need to reset your Caption.Ed desktop application due to an issue. Here's a quick and easy guide to help.

Windows

  1. Close Caption.Ed App
  2. Type "Run" into the Windows search bar
  3. Select the "Run" command at the top
  4. Then enter "%USERPROFILE%\\AppData\\Roaming\\Caption.Ed\\storage"
  5. Press OK
  6. Delete any *.json files
  7. Open Caption.Ed, log in and try running a new session.

MacOS

  1. Close Caption.Ed
  2. Open Finder (left-most icon in the Dock)
  3. In the menu bar, click on GoGo to Folder...
  4. Copy and paste the following pathway "~/Library/Application Support/Caption.Ed/storage"
  5. Press Enter
  6. Delete any *.json files
  7. Open Caption.Ed, log in and try running a new session.

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