Setting a usage cap

Have more questions? Submit a request

As an administrator on an organisation Caption.Ed site license, here's how you can set a usage cap for all your users, or individual users.

Setting or changing a cap for all users

  1. First, Log in to your Caption.Ed dashboard.
  2. Select "Settings" on the left-hand menu, then select "Organisation Admin".
  3. Scroll down the page until you see the "Usage cap minutes" option.
  4. Enter the maximum number of minutes you want users to have access to. Click "Save" to confirm the change.

All of the users on your organisation license will now have this limit applied to their accounts. You can amend the cap at any time or remove the cap entirely by leaving the box empty and clicking "Save".

 

image showing the option to uninstall TalkType

 

 

Setting an individual cap when creating a new user

  1. First, Log in to your Caption.Ed dashboard.
  2. Select "Users" on the left-hand menu.
  3. Select the "New User" option on the right.
  4. Enter the new user details. You can set their individual usage cap here. Click "Create User" to confirm the new user.

The new user account will now be created with the chosen usage cap applied.

 

image showing the option to uninstall TalkType

 

Setting or changing an individual cap for an existing user

First, Log in to your Caption.Ed dashboard.

  1. Select "Users" on the left-hand menu.
  2. Locate the individual user you want to amend.
  3. Enter the number of minutes you want this user to have access to in the "Usage cap" box.
  4. Click "Update User" to confirm the change.

 

image showing the option to uninstall TalkType

Articles in this section

Was this article helpful?
0 out of 0 found this helpful