Using Caption.Ed with Phonak Devices

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Caption.Ed can be used with lots of different hardware devices to generate live captions on your computer, tablet or smartphone, including in scenarios where the audio source is far away, e.g. a lecture theatre. In the DSA, we often meet students who have been recommended a Phonak Roger assistive listening system, sometimes also called a 'radio aid'.

If you are a student who has been assessed for hearing loss in the DSA, your needs assessor may have spoken to you about a Phonak Roger or similar system that comprises a transmitter (with a microphone in it) and a receiver (that will send sound to your hearing aids or headphones). If you don't already have these, we would recommend discussing them with your needs assessor. You can also find out more information here.

If you do already have a Phonak Roger system, read on to see how you can get the most out of it to generate accurate captions in live settings using Caption.Ed!

Step One - Prepare your devices

The devices you will need are:

- A Roger Neckloop
- A Roger Microphone (Roger On, Roger Select or Roger Table Mics)
- An audio cable (USB-C to USB-C or USB-C to 3.5mm jack)

Ensure your devices are well charged before use.

Step Two - Pairing

Time to pair your Neckloop with the Roger microphone you are using.


Please note that for lectures we would recommend using a Roger On or Roger Select microphone, which can act as a lapel microphone.

If you have been provided with Roger Table Mics, you may wish to use these in a setting whereby you want to caption audio from multiple places within a room at the same time. To pair your devices, hold the Roger Neckloop close to your chosen receiver (in the video, this is the Roger Select). Press the ''link'' button on the back until it flashes blue. Once paired, the light will turn green as shown in the video.

Step Three - Connect your Neckloop & Check Audio Settings

Next, you will need to connect the Neckloop to your device by using the audio cable (USB-C to 3.5mm jack or USB-C to USB-C).

This will work with both Mac and Windows computers.

Once connected, you will need to ensure the Roger microphone (in this case, the Roger neck loop) is selected as your audio input device. You will be able to check this within your computer's audio settings.

Final Step

image showing the option to uninstall TalkType

Now you are ready to start captioning! Simply place the Roger microphone (the Roger Select, Roger On or Roger Pen) near the audio source, open up the Caption.Ed desktop application and start a new session.


Make sure when you start your session, you select the 'Microphone' option when prompted to select which audio you would like to record.

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