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User roles within Caption.Ed

Within an institutional account, you can set users up under different "roles". These roles have access to different functions to make sure your Caption.Ed accounts run as efficiently as possible.



The following table highlights what different users will be able to do within the Caption.Ed system.



Transcript Editor/ Lecturer

Institutional Admin

Use Caption.Ed to caption live and pre-recorded media




Access to Caption.Ed online dashboard




Access to Caption.Ed Customer Support




View your own usage

View transcripts of captioned media




Directly upload media to be captioned

Edit transcripts of captioned media





Review tasks to edit transcripts not previously viewed



View Caption.Ed user data across your institution 





View all transcripts generated across your institution 





Assign tasks or transcript edit requests to other users within your institution





Invite new users to your institution 



Delete users from your institution 



Control how Caption.Ed can be used across your institution




How would each user typically want to use Caption.Ed?



A Student user's main functionality is to use Caption.Ed to generate captions when viewing media. They can view their own usage, change their own account details and download the various different versions of the Caption.Ed app. The captions that a Student user generates will also be stored in the main institutional account. A student can view transcripts for the media they've viewed on their dashboard and download them. However a student will not be permitted to edit transcripts for the institution, they would need to be made a Transcript Editor to do this. 

Transcript Editor/ Lecturer

A Transcript Editor / Lecturer is able to use Caption.Ed in the same way as a student, to generate captions. As an Editor, however, they are able to edit the transcripts they generate. A Transcript Editor / Lecturer can be assigned transcripts to edit by an institutional admin. 

Institution Admin 

As one of the main administrators of the institutional account, this user have the most capability of all the roles. An Institutional Admin will be able to create and invite users and set their roles. You will be able to review usage across the site down to a granular level. An Institutional Admin will be able to view all transcripts created across the institution and will also have the ability to assign transcript editing tasks to other users, predominantly users with the role of Transcript Editor. 

If you have any questions then please don't hesitate to contact us at [email protected].

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